Reviews & Testimonials
Read or Leave Reviews for Gragan and Sons Glass Company, a Southern Maryland commercial residential replacement glass glazing contractor for automotive windshield repair, replacement windows, mirrors, shower tub enclosures, storefront repair replacement, closet shelving, lock hardware in Charles County, St Mary’s County, Calvert County and Prince George’s County.
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They are the best hands down. If you use someone else you might as well throw your money away
They replaced every window in our building as well as a custom vestibule. Beautiful work that is done by amazing people. It is great to see family owned and operated businesses serving our community.
This business is great. They are best hands down. The staff is professional and courteous. They have done work for me and my wife several times All of the work they have done to my building and home is impeccable. They have done gorgeous windows, screened in porches and glass showers that are better than any I have seen. Using anyone else would be a mistake.
I'm giving the 5* rating because the customer service was professional and quick. Praying that the seal holds though!
Quick, reliable, and affordable. They can usually see you same day.
I'm thankful I came across Gragan & Sons Glass Company. Rather than replacing my whole door, I opted to have the side lights replaced in my front entry door. Gragan & Sons Glass did a fantastic job and had both side windows replaced in about an hour. They were very efficient and great to deal with from start to finish. I would definitely consider using them again and would highly recommend these folks if you need window repair. I had looked at two other companies. In short, I'm glad I opted to go with Gragan.
Quick turnaround excellent workmanship.
Huge shoutout to Gragan & Sons for getting our glass replaced yesterday incredibly quickly! Turnaround time was unbeatable! Highly recommend these guys!
I just picked up 45 individual custom sized pieces of tempered glass to fit a steel window project, every single piece FIT PERFECTLY! The crew there was helpful getting my truck loaded and I can’t say more about the service and quality. If there were 10 stars I’d give them a 10!
Gragan's always does quality work at a very reasonable price. I highly recommend them.
Needed to replace my windshield. Gragan was recommended. They offered a next day appointment and said it would take 1 1/2 hours. I had to schedule two days out. My car was ready in 1 hour. Went through my insurance company but found out on day of service the cost was only $275. Didn't have to pay the $500 deductible, and canceled the insurance claim. Everyone was so personable and professional. I asked if they did glass work beyond cars.They do so much more. Will be getting an estimate on replacing the shower doors in my primary bedroom. I'm truly impressed with this company!
They are wonderful.. customer service is the best. Gragan set rep came by, estimated, measured, gave me an estimated date for installation and the price was even better than the estimate. Honest, courteous, great customer service, and the quality of the work was worth it. I highly recommend!
I give them 5 stars
I got my windshield replaced by them and they were very friendly, professional and the service was extremely fast for me i was in and out within 30 or 40 minutes. They did a great job ill definatly go to them again
There are things in life you can't control. Like the rock from the lawnmower that broke the glass of the Anchor Baptist Church. Or like the backlog of having glass manufactured and shipped for installation which took almost a month. But as a business you can control the people you hire and send to customer locations to represent Gragan and Sons Glass. Today September 27, 2021, after almost a month on order, you sent Bryan to install the glass. He was knowledgable, courteous, organized and efficient. He installed two pieces of glass for us cleaned up and left the site in better condition than when he arrived.
In todays environment it is a pleasure to deal with a representative of a service company like yours. It was a pleasure to have him on the premises.
After Labor Day someone threw a rock into my window and broke the glass. I took it to Gragan and sons and they fixed so well that I couldn’t even tell that the glass was broken. They did a great job.
Called about needing a chip in my windshield patched and was able to walk right in same day. The ladys that worked the counter were excellent. The two men who came out to look at my vehicle were upfront and honest that the patching maybe not repair it 100% with how the crack had spread. They did their best to repair it. They were correct, it did not fix it 100% but their efforts were much appreciated and I was able to have the new windshield installed the next day! Highly recommend them for all your glass needs.
We had some Anderson window glass replaced and repaired. We were extremely happy with the work and felt it was done at fair prices. Everyone we dealt with was very courteous. We would highly recommend .
These guys are the best, we've used them for years (if not decades) and have always gotten great service.
Super fast! Great price!
I had them repair my kitchen window that had moisture in it and replace a kitchen door pane that I broke. I got two estimates and Gragan Glass was the lowest and could provide the service the quickest. They did a magnificent job. Talented and professional employees.
Best glass company around.
They were wonderful and handled my order when I needed it done. My business will continue to use them for all of our glass related needs.
Gragan & Sons just installed our shower glass and we could not be happier! They were very professional and delivered quality work! Thank you!
Had a great experience with them replacing my patio door glass. They did it in a timely manner and the glass installers they sent were extremely courteous and did a fantastic job!!!
I had two window screens repaired, and one made. I thought they only did glass work, until my sister- in-law told me that they repair window/door screens. The staff is friendly and the prices are reasonable. Thank you for doing quality work.
I took a 2012 Ford Focus to them, that both front windows would not roll up and down. They ordered Genuine Ford Parts and replaced both operators and motors assemblies, they finished the car in a few hours. Everything was put back together perfectly.
They replaced a broken window. They were super quick, reasonably priced and very professional. Highly recommend
Perfection! I had a great experience from beginning to end...very professional-extremely knowledgeable-impeccable customer service skills...this company has me looking forward to breaking something else
Professional, courteous, friendly, and on time. Kevin did an excellent job replacing the sliding glass door that I threw a rock through with my mower. The service is what I always expect but seldom receive. I strongly recommend Gragan and Sons and will definitely use them again in the future.
Called to have the mirrors replaced on my husbands truck. Sandy was awesome to work with. They were able to order the new mirrors and install the next day before we went on vacation. Great to go to a business that understands customer service!! Will recommend to others in the future.
I have a small landscaping company in the Waldorf/White Plains area. We break on average 4-5 windows per year by slinging up rocks from the mowers/weed whackers.
Previously, I used Royal Glass to replaced all of my windows but since they went out of business 4-5 years ago I have had to try out the other companies in the area. I've tried Waldorf Glass, D&S Glass, Safelite, and a few other small companies I can't even remember. I understand that it can probably be a pain in the A** to be in the glass business. It falls in the same category with Lost Baggage at airports, Towing companies, and Locksmiths. I mean most of the customers are normally in a bad mood or calling against their will.
The other local glass services often had rude employees, were unreliable, were overbooked, or just plain ignorant. I even had an employee at one of the above companies use vulgar language towards me for calling to follow up on an estimate. On another occasion, one of the above companies came out to the broken window SIX (6) times with the wrong glass, and then increased the original quote by $250. Needless to say, I canceled and Gragan had the window replaced for 3/4ths of the original quote the next day.
I've been using Gragan for the past few years and I have been more than pleased with their service. I call, they give me a quote, give them a card number over the phone, and they set everything up at the resident where the window has been broken. Following the service, they even email me a receipt. Their prices are more than reasonable (often a few hundred below the other fools in the area) and they always get everything right the first time.
Before you go calling the other companies, give Gragan a call, it will save you days of stress and aggravation. Thanks for the great service over the years! -Alex
They've replaced a regular window for us, as well as a wood stove window. The service is fantastic. With a winter storm coming and a broken wood stove window, they had the door fixed for us in less than two hours. Highly recommend
I have been using this business since 2002 when I lived in the area and had to replace 10 large door size windows. The cost of these windows was very reasonable and the experience was good. I have since moved to Northern Virginia and recently needed four small mirror panels to spruce up a bifold closet door. When I was finally able to get a quote from a local company it was over $250. Decided to call Gragan's and got a quote of $60 and availability date only a few days later. Even with a much longer drive, the price was worth the effort. Will have all of my glass needs handled by Gragan's in the future.
This is the second time Gragan and Sons has delivered great service at a great price. First time it was a custom window in my home that a national chain quoted $2,000 to repair, Gragan did it for $600. This time it was my Explorer that had two road detritus chips in the windshield. I dropped by yesterday and got the price for both repair and replacement, decided on the replacement and it was put in this morning in 45 minutes and only $200. I believe in supporting local, family owned businesses and Gragan and Sons Glass has my business and recommendation to anyone with glass needs.